Customer Reviews

S. J. Kowalski, Inc.

4.9 / 5 | 143 Total Reviews

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"Jake went above and beyond what we expected, when he came out to perform routine service/cleaning on our heat pump. He was professional, extremely knowledgeable, and easy to talk to. He showed us how to run our system at maximum efficiency."
B . B from Hazleton, PA on December 27th, 2018

(5 / 5)

"Prior to having my Mitsubishi mini-split heat pump system installed I contacted several other companies to provide estimates. After speaking with several, and having several others not even return my phone calls, S.J. Kowalski was the only company that I felt comfortable with. Nick was absolutely fantastic and explained every detail regarding his recommendation of systems, locations of units, and reasons for both. Nick not only told me about rebates which other companies failed to even mention, but he even submitted them for me! Jimmie was very professional and courteous when completing the installation. Prior to installation he confirmed the location of everything and after installation he spent a great deal of time explaining how the system worked along with how to complete routine maintenance. After everything was completed I not only received a Thank You card from S.J. Kowalski but he personally called me to ensure that I was happy with all aspects of the sales, service, and system operation. S.J. Kowalski's quote was not the lowest, however it was very competitive and the extended warranty from having a Mitsubishi Diamond Elite Contractor complete the install, along with the outstanding customer service, really gives me peace of mind. I highly recommend S.J. Kowalski."
S . S from Berwick, PA on November 18th, 2018

(5 / 5)

"I suspected I had a problem with my heat pump when I saw the bottom portion of the outside unit coated with ice. I called shortly after noon and explained the unit was heating the house fine and told about the ice buildup. Even though it was not an emergency they had two technicians at my house 45 minutes later!"
J . M from Freeland, PA on March 6th, 2018

(5 / 5)

"Service could not be better. The guys that installed were fantastic. Had a problem with heat when it was 10 degrees out. They had guys there within the hour, turned out to be a bad circuit breaker in the panel box. Very pleased with the Trane heat pump system and all dealings with SJ Kowalski "
D . R from Ringtown, PA on January 15th, 2018

(5 / 5)

"Outstanding Service. We lost heat on a Sunday, they quickly found our issue and restored our heat. We were very impressed with the knowledge, professionalism. "
K . G from Nescopeck, PA on December 10th, 2017

(5 / 5)

"I have always found your services reasonable and your dependability over the past many years, Thank for your dependability and fine service."
R . H from Hazleton, PA on August 25th, 2017

(5 / 5)

"EMPLOYEES WERE VERY NICE AND PROFESSIONAL"
M . C from Mountain Top, PA on August 25th, 2017

(5 / 5)

"John Nicolardi from SJ Kowalski Sales was very helpful with the decision process of selecting a contractor and a replacement heat pump for our home. We had interviewed 4 contractors in all and John clearly explained all the details from rebates & warranty to the follow-up visit after the installation in writing. The quote was very competitive and with the added features, SJ Kowalski was the best value by far. The installers Nick and Mitch were very courteous and professional and the install went as planned. They installed the replacement heat pump and corrected other issues that were not addressed by the previous contractor with no change in price. They were very respectful of our property and worked in an efficient, neat and organized manner. We would highly recommend SJ Kowalski, as they were highly recommended to us by a neighbor and a friend who is a building contractor. "
G . W from Drums, PA on June 23rd, 2017

(5 / 5)

"Nick, Jake and Yanni were outstanding!!! Each of them were very courteous, very informative and very professional in all aspects of my air conditioning installation. I will certainly recommend Kowalski if I have the opportunity. "
M . S from Mountain Top, PA on September 22nd, 2016

(5 / 5)

" Workers were efficient and friendly to us. Each dedicated their time to complete their tasks until the project was complete. They then took us step by step on how to use the system. We appreciated their cooperation and work ethic."
T . B from Conyngham, PA on August 4th, 2016

(5 / 5)

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Serving the Greater Hazle Township Area Since 1972

S. J. Kowalski, Inc.